Notifications settings

SurveyPlanet will send you email or text message (SMS) notifications when someone completes your survey. Notifications will be sent to the email address or phone number on your account. To use notifications, you must first be a Pro subscriber. If you are not a Pro subscriber and you’ve set up notifications for your surveys, you will not receive them until you sign up for Pro.

Email notifications

On the Settings page, select the Notifications tab. Then, in the Email dropdown, select Never, Immediately, Daily, Weekly or Monthly depending on how often you’d like to receive email notifications.

Text message (SMS) notifications

To receive text message (SMS) notifications, you must have a valid mobile phone number set up on the account settings page.

Once you’ve set up a valid phone number, on the Settings page select the Notifications tab to enable text message (SMS) notifications. Then, in the Text Message dropdown, select Never, Immediately, Daily, Weekly or Monthly depending on how often you’d like to receive text message notifications.

Due to limitations in some geographical areas, SurveyPlanet can only send text messages Immediately to the following locations:

  • Andorra
  • Australia
  • Bahrain
  • Belize
  • Bhutan
  • Bonaire, Saint Eustatius and Saba
  • Botswana
  • Brazil
  • Brunei
  • Burundi
  • Cameroon
  • Canada
  • Central African Republic
  • Chile
  • China
  • Colombia
  • Comoros
  • Cook Islands
  • Costa Rica
  • Cyprus
  • Denmark
  • Djibouti
  • Equatorial Guinea
  • Falkland Islands
  • Faroe Islands
  • Fiji
  • Gambia
  • Ghana
  • Gibraltar
  • Greenland
  • Guinea-Bissau
  • Guyana
  • Iceland
  • India
  • Kiribati
  • Lesotho
  • Liberia
  • Liechtenstein
  • Lithuania
  • Macao
  • Macedonia
  • Madagascar
  • Maldives
  • Malta
  • Mauritius
  • Mexico
  • Micronesia
  • Montenegro
  • Montenegro
  • Mozambique
  • Namibia
  • Niue
  • Niue
  • Palau
  • Papua New Guinea
  • Paraguay
  • Peru
  • Philippines
  • Poland
  • Portugal
  • Qatar
  • Rwanda
  • San Marino
  • Sao Tome and Principe
  • Serbia
  • Seychelles
  • Sierra Leone
  • Sint Maarten
  • Slovenia
  • Solomon Islands
  • South Africa
  • South Korea
  • South Sudan
  • Suriname
  • Swaziland
  • Thailand
  • Togo
  • Tonga
  • Turkey
  • Turkmenistan
  • Tuvalu
  • United Arab Emirates
  • United Kingdom
  • United States
  • Vatican
  • Zimbabwe