General settings

This is where you’ll configure the main settings for your survey such as your survey title, display options, language, and whether or not you want to prevent multiple submissions from users. Pro users can add a survey logo here as well.

Survey title

The survey title is displayed at the top of your survey and is always visible no matter what question your participants are on. If you need to change your survey title after creating your survey, you can do it on the General Settings page. After making this change, select Save Options at the bottom of the page.

Display

You can also change your display options on the General Settings page. There are two options for displaying the questions to your survey: One Question at a Time and All Questions at Once.

One question at a time

Showing only one question at a time shows a progress bar while participants take the survey.

  1. For Display, choose One Question at a Time.
  2. After making this change, select Save at the bottom of the page.

Back button

The back button is available on surveys where the display type is One Question at a Time. This is a Pro feature. Under Display, select Allow participants to go back to the previous question to enable the back button.

All questions at once

Showing all the questions on a single page allows the respondent to check their answers before submitting the survey.

  1. For Display, choose All Questions at Once.
  2. After making this change, select Save at the bottom of the page.

Important: If your survey uses question branching, you cannot display your survey questions all at once.

Language

You can choose the language of your survey on the General Settings page. There are 27 languages to choose from. Changing the language changes the default language on your survey’s buttons, instructions, and alerts as well as the default opening and closing messages.

You need to type your questions in whichever language you’ve selected; SurveyPlanet won’t translate your questions for you. Also, pre-written survey templates are currently only available in English.

  1. For Language, choose a language.
  2. After making this change, select Save Options at the bottom of the page.

Available languages

ArabicHebrewPortuguese
Chinese (Simplified)HungarianRomanian
Chinese (Traditional)HindiRussian
CzechItalianSpanish
DanishJapaneseSwedish
DutchKoreanTurkish
EnglishNorwegianUkrainian
FrenchPersianVietnamese
FinnishGermanPolish
CroatianTagalogSerbian

Preventing multiple submissions

You can prevent surveys from being taken multiple times by the same participant by selecting Prevent multiple submissions from the same device on the General Settings page. This is not foolproof because SurveyPlanet uses cookies to remember who has taken the survey. A participant can block or delete their cookies and take the survey again.

As a Pro subscriber you can change the branding of the survey from SurveyPlanet to your own branding on the General Settings page. You can change the logo in the top right corner of the survey to one of your choosing:

  1. On the General Settings page, select the gray image box below Survey Logo.
  2. Select a previously uploaded logo from your Light Box or upload a new logo.
  3. After the logo uploads, select the thumbnail to add it to your survey.
  4. Select Save Options.
  5. To delete your logo, select Clear.

We recommend using a logo that is 200px x 70px or 400px x 140px for retina displays.

Survey logo URL

By default, your survey participants go to surveyplanet.com when they select the logo in the top right corner of the survey. To change this:

  1. In Logo Click URL, enter the URL you want linked to the survey logo.
  2. Select Save Options.