When an employee gives notice, it might feel a bit personal. What could the company have done differently to retain this team member? Why are they leaving in the first place? If they got a new job, what does this new employer have to offer that you don't?
If employee retention is important to success—and of course it is—then it's essential to get answers to these questions. Such knowledge will help to improve operations moving forward and realize a lower turnover rate.
One way to get these answers is with an exit interview questionnaire, which will provide valuable insights. Use SurveyPlanet’s employee exit survey questions and templates to get started today.
Most companies want to avoid a high turnover rate. Every time an employee leaves, the human resources department and management team that has been impacted have to interview and train a new employee, which takes time away from other projects as the new worker gets up to speed.
Not only does employee turnover lead to increased expenses and lower productivity, but it can negatively impact other employees as well. If there's a common denominator causing employees to quit, then your management team better get a handle on it before a downward spiral is unleashed.
Conducting an exit survey when someone quits helps assemble valuable feedback regarding why they are leaving, what they disliked about their workplace, what they liked, and new policies that might prevent other employees from leaving for similar reasons.
Strong employee retention generally means higher employee satisfaction and company loyalty. This leads to a better work environment and more motivated employees. Every employer sees the advantages of their workers not wanting to work anywhere else.
Although it’s a difficult goal, employee exit questionnaires can make it more of a possibility. The key to an offboarding survey is to ask questions that will garner the most effective feedback that can then be used to improve operations—while also getting information about what you're doing right.
It’s easy to discover how to improve employee positivity with our ready-to-use employee satisfaction survey template.
When someone decides to leave, instruct them to take an employee exit questionnaire before their exit interview. Their answers—and their reasoning for deciding to leave—will help focus the in-person interview and specifics to follow up on during the offboarding conversation. Whether the feedback is good or bad, having more details can help improve the workplace and the experiences of current and future employees.
Asking an employee to take an exit survey before their exit interview is also a great way to get feedback that an offboarding interview might not provide. For some people, it's easier to express their feelings and thoughts in writing than in person. By allowing outgoing employees to elaborate on their opinions about the company and what changes would benefit it, far more in-depth answers are possible than with only an exit interview.
By asking employees to take an anonymous exit survey, ideas about what types of exit interview survey questions to ask all employees during offboarding can be gathered. This process will also help employees feel more comfortable about being candid with their answers because of the anonymity. This incognito feedback can be used to make workplace improvements and institute best practices in the future.
Here are some examples of exit survey questions for employees:
These questions can be customized or expanded upon based on the specific context and goals of the exit interview questionnaire.
Now that you have an employee exit survey example and templates to work with, it’s time to create a survey using software like SurveyPlanet which provides access to dozens of templates, beautiful themes, and everything needed to create an effective exit survey. Develop specific questions or use our employee exit survey templates to save time.
Sign up for a free SurveyPlanet account so you can start gaining insight and prevent turnover in the future.
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