HR feedback surveys: Templates and questions

Get the feedback you need to better service your employees and customers.

Not only is it essential to find out if your employees are satisfied with their jobs, but it's also important to find out if your human resources department is doing its job. The HR department's ultimate goal is to provide employees with the resources they need to do their job successfully. Whether it's for new hire paperwork, providing benefit information or troubleshooting challenging work environments, HR is a crucial component to employee satisfaction. If you would like to determine how your HR department is performing, consider sending out a human resource feedback survey.

What you can accomplish with hr feedback surveys

When you send an HR feedback survey, you are aiming to help your employees have a better experience. Asking HR feedback survey questions about different areas of the HR department will help you identify potential problem areas. For example, you can use question branching to dive deeper into specific areas. If you have a lot of employee events throughout the year, ask one question about the event. If the respondent answers negatively to that question, follow up with several more questions to pinpoint what precisely what they were unhappy about. Using question branching is just one tactic you can use to gain valuable insight.

Once you send out your survey, you will learn which areas of your HR department need improvement to give your employees a better experience. Using a combination of multiple-choice, rating, scale, short answer and long answer questions will provide you with the most comprehensive data to work from.

Examples of HR feedback survey questions

Here are some examples of HR feedback survey questions you may want to include in your own survey:

  • Does human resources efficiently communicate changes within company procedure and policy?
  • On a scale of 1 to 10 (strongly disagree to strongly agree):
    • Human resources responds to my questions in a timely manner.
    • I feel confident the HR department can assist me with problems.
    • I am happy with the new hires HR provides.
    • I am satisfied with the time it takes to fill open positions.
    • HR procedures require too much paperwork.
    • I easily understand the information I received about benefits.
    • Our company attracts and hires the best.
    • HR is readily available to talk with me.
  • I would like for HR to provide me with more resources for:
  • HR should provide us with more training about:
  • What areas does HR need help with?
  • Are you satisfied with company events?
  • Does HR make you feel appreciated?

Create your own hr feedback survey today

If you're ready to learn more about the performance of your HR department, SurveyPlanet makes it easy to create your own HR feedback survey. Simply choose from one of our beautiful themes, choose from dozens of pre-made surveys or start creating your own questions. Unlock unique features like question branching when you upgrade to a Pro account. Sign up or log into your account today.

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