Before you start building out the actual branching for your next survey, start first by creating every survey question you intend to ask. From there you can start organizing the questions—think of it as an actual tree (hence the “branches”!). Which question has responses that will trigger a discrete path for your survey-takers? Once you know which questions should trigger a new branch, and what questions to nest there, building that flow in the SurveyPlanet question branching feature is simple.
To create online survey question branching, go to the Questions page for your survey and click on Question Branching. Select the question you want to launch a branch from and press New Branch. When the popup appears, you will include all of the conditions and actions for that branch. To add more branching conditions, just click the + symbol. Feel free to add as many branches as your survey needs.
The possibilities are endless with online survey question branching. If you want to segment responses by gender, you can make your first question a question that branches based on their gender response. Users will be directed to separate sets of questions based on their response, which provides you with an already-segmented set of results from respondent groups all within one survey.
Perhaps you have a question on your survey that you would like additional insight on. Use question branching to trigger additional, deeper questions on the subject if they select a certain response. If you ask a question about their favorite product, for example, branch from there into a line of questions investigating their preferences and why they enjoy it.
Online survey question branching is also a great way to ensure your participants never see questions they don’t relate to. You wouldn’t ask participants about their favorite dog toys if their first response indicates they have a cat. Question branching is a way to disqualify respondents that are ineligible to take the survey because of important factors such as relevance, or lack thereof. This prevents them from wasting their time taking a survey that doesn’t apply to them.
Gather more information from your surveys by optimizing them with online survey question branching. Utilizing this technique in future surveys will give your participants a better survey taking experience and give you better feedback.
Give online survey question branching a try for your next survey when you become a SurveyPlanet Pro user.