The optional comments Pro feature has several uses. One of the primary ways is to provide respondents with additional details to help them better answer the question. Respondents can also use the comment box to explain their answer in more than just a multiple-choice selection.
If it's not off-brand, have a little fun with your survey. Use optional comments to add personality to your survey. Get creative by leaving fun little snippets underneath the questions about the company's own opinion about the question. You can also use the optional comments to ask your respondents fun questions related to the initial survey question. This helps you get to know your respondents better while also helping encourage them to finish your survey. Incorporating personality into your survey not only helps your respondents have a good time, but it gives them a memorable experience.
It's easy for a respondent to answer a few questions and then suddenly lose interest and close out the survey without completing it. As a way to persuade your respondents to finish what they start, use the comment box as a way to incentivize them. Ask them for their opinions and then make a comment for them to keep going, because they're almost done. If you're offering a giveaway for people who take your survey, use optional comments for survey questions to remind your respondents about their entry to win the prize. The reminder will incentivize them to finish taking your survey, providing you with more results.
Not only does including an optional comment box for survey questions allow you to connect more with your survey participants, but it also allows you the opportunity to gain more insight. Adding comments asking survey-takers to give more information about their answers can help you gain even more valuable insight about them. The more answers you receive from your survey, the more powerful it is.
Use all your resources with SurveyPlanet Pro to gain the most insight possible from survey participants. See our complete list of Pro features on the SurveyPlanet Pro Features page.